MLS Resources

New Secure Log-In Feature for your MLS services

Beginning 4:00 A.M. on Tuesday, May 7, 2013 we will introduce a new secure log-in to access Tempo and the associated MLS services such as Sentrilock and Realist as well as your next MLS service provided by Matrix.

(Note: The actual web pages may appear slightly different when you go through the enrollment process.)

When you visit instead of being taken directly to the usual Tempo log-in screen you will now see the following secure log in screen. Enter the same MLS Member # (user ID) and Password you have been using for Tempo.

sso log-in screen


You will then see the notice, "You must complete the SAFEMLS enrollment process before you may access your MLS system. You will only need to do this the first time you log into the new secure site. Once you have completed the enrollment process the next time you log in you will go directly to your MLS portal.

sso notice


Step 1. You will be asked to agree to the End User License Agreement. If you want to print out a copy click on "Printer Friendly".

Step 2. After reviewing the agreement click on "I Agree" to proceed.

sso eula


Step 1. You will need to answer three secret questions with your own answers in order to identify yourself in the future should you need to reset your password or if you have forgotten your password.

Step 2. Enter New Password - You will be asked to create a new password. Please note that the requirements for your new password are very specific:

The new password must be between 6 and 8 characters and must contain at least one number and one special character (NOTE that & ? : @ / \ " ' < > are NOT allowed).

Keep a safe record of this new password as you need it to log in to this secure site going forward (which will also grant you access to your MLS system).

sso secret questions password


Once you have entered your new password which meets the security criteria you will see this confirmation screen. Click on "HiCentral Portal" to proceed:

sso confirmation


A new window or a new tab will open to the Applications page. Keep your original window or tab open so you will remain logged in to the portal which will allow you to jump to the other MLS services without logging in again. Initially you will see buttons for Tempo, SentriLock and Realist. In the future there will be another button for Matrix once that is available.

sso mls services


Once you are securely logged in you will be able to jump to any of these MLS services without having to log in again at each site.

If you should forget your password there is the "I forgot my password" link on the log in page. In step 1 you would enter your MLS Member # (user ID). In step 2 you would be asked your security questions which only you should be able to answer (since you provided the answers when you first setup your personal password).

sso forgot password


If you want to change your password (you are encouraged to do this regularly), you may do so from the "I need to change my password" link on the log in screen. You will be taken to this screen in Step 1 you would enter your MLS Member # (user ID), Step 2 enter your current password, then in Step 3 you would be asked your personalized security questions to verify your identity.

sso change password


Please feel free to contact us should you have any questions.

HiCentral MLS, Ltd.
1136 12th Avenue, Suite 200
Honolulu, Hi 96816
MLS Tech Support: (808) 791-3789
Office: (808) 732-3000| Fax: (808) 732-3055
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Contact Info

  • Honolulu Board of REALTORS
  • 1136 12th Avenue, Suite 200
  • Honolulu, Hawaii 96816
  • Ph: (808) 732-3000
  • Fax: (808) 732-8732
  • Email:

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Information herein deemed reliable but not guaranteed.

Note: Honolulu Board of REALTORS® receives inquiries seeking professional advice; however the Honolulu Board of REALTORS® staff is not qualified, nor licensed, by the state of Hawaii to properly address real estate or legal issues. For questions concerning these issues, consult with either the Hawaii Real Estate Commission, your Principal Broker, or an Attorney.